Digital Delivery Policy
Projection Verse sells digital downloadable products only. No physical products are shipped.
Delivery
After successful payment, you’ll receive an email with a link to download your purchased video files.
Please use a valid email address at checkout and maintain access to that email account. If you don’t see your download email, check your spam or junk folder. If you still need help, contact support@projectionverse.com with your order number.
Accessing Your Download
You are responsible for having a compatible device, media player, projector, internet connection, storage space, and other equipment or software needed to download, store, and play your purchased file.
Digital files are typically available shortly after payment is successfully processed. In some cases, delivery may be delayed due to payment processing, technical issues, or circumstances outside our control.
Download Problems
If you are unable to access your purchase, receive an incomplete or corrupted file, or experience another technical problem with your download, please contact us through our Contact page.
We will work with you to resolve the issue, which may include providing a replacement download or corrected file when appropriate.
No Physical Shipping
Projection Verse does not ship physical products. Projectors, projection fabric, speakers, screens, mounting equipment, and other equipment shown or referenced on our website are not included unless expressly stated otherwise.
Refunds
Digital purchases are subject to our Refund Policy.